Catchworld standard delivery time will be displayed on the website at the time of order placement. Catchworld shall exercise reasonable endeavours to ensure that any product ordered on the website is shipped within such timeline subject to availability of the Product(s). However, Customer understands and confirms that Catchworld shall not be held responsible for any delay in shipment due to circumstances beyond the control of Catchworld and due to any lapses on the part of the Courier. Customer will be solely responsible for providing correct and proper delivery information, including addresses. It will take around 5-6 days in metro cities & 7-8 days in non-metro locations for domestic & 20-25 days for international locations.
Catchworld offer free shipping on orders above the defined Minimum Order value (MOV) in selected serviceable pin codes. For orders below MOV and other service pin codes, standard shipping charges will be applicable which will be displayed at the time of order placement. Catchworld reserve its right to change the minimum order value (MOV) or standard shipping charges from time to time without giving any advance notice to the Customer. Shipping charges will be displayed at the time of placing the order and Customer confirms & agrees to the shipping charges during placement of orders on “www.Catchworld.in” website.
In case a Customer books an order of multiple Products in one transaction, Catchworld would endeavour to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues. If a Customer places multiple Products order in singe transaction, then such order will be shipped to a single shipping address, but if Customer wishes to ship the order to different addresses, then separate orders should be placed.
Catchworld reserve the right to cancel, delay or recall the order from delivery of the Products if any fraud is suspected.
Some Indian states prohibit direct sale of merchandise from other states and require special documentation to give effect to such a sale without dual taxation. If we receive an order from such states or to be delivered to such states then, under such circumstances, Catchworld retains the right to accept or reject such order, at its sole discretion.
Catchworld will make 2 (two) attempts to deliver the Product after which the order will be cancelled, and notification to the same effect shall be sent to the Customer. Catchworld will refund the charged amount on order after deducting the shipping charges as per Catchworld policy.
Title to the Products and all risk of loss passes to the Customer upon delivery of the Product to the Customer.
Catchworld shall have the right to refuse or cancel any orders placed for products listed at an incorrect price, or containing any other incorrect information at any time before the dispatch of the products. Catchworld may not be in a position to accept certain orders for reasons including limitations on quantities available for purchase, or other problems identified by its internal department, in which case, Catchworld reserve the right, at its sole discretion, to refuse or cancel such order or any portion thereof.
In each case, Catchworld will provide notification to the Customer and will process a refund in accordance with the Refund & Return Policy where payment has been made by the customer within 6-7 working days.
Refund Policy:
Refund on return or cancellation orders will be issued within 6-7 working days on payment made by customer once we receive returned product.